Disclaimer
Important Information about this website
This site is being continually developed and updated. All of the work
and cost of producing and maintaining this web site has been provided
personally by the Doctors as a service to our patients. We have not
received any NHS funding or assistance and the work is done in our own
free time. We hope that you find this facility useful and your comments
are very important to us. We would welcome any suggestions on improving
our web site. However, due to time constraints, it is not anticipated
that we will be checking and responding to any e-mail on a regular
basis. If you contact us via this web site, there may be a long delay
before you receive a response.
You are advised to discuss any of the information
given at this site with your own Doctor beforehand. We cannot accept
responsibility for any errors. It is your responsibility to decide
whether to act upon the information given at this web site. The
information given is intended ONLY for patients living within our
practice area and registered with us. If you do not live within our
practice area and are not registered with us, please do not proceed
further. The authors of this website will not accept responsibility for
any consequences arising from the advice given within this website.
Although we have taken great care in preparing this web site, we would
like to advise you that any material obtained from the Internet may not
have been verified and could even be harmful. Please consult your Doctor
if you have any medical problems or concerns.
The information
contained on this site is general information which is not in any way
intended to replace the specific advice that patients may obtain from
their own doctor about individual care.
This site does not contain any
confidential material, patient details or clinical records. It is not
possible to access confidential information, patient details or clinical
records via this web site. Please do not send any confidential or
private information to us via this web site or via the Internet. The
hardware used to maintain this site is totally separate and not
connected in any way to our clinical systems.
Unfortunately, we are unable to respond to e-mail of a personal nature.
Your e-mail may be seen by non-medical staff and we cannot guarantee
your confidentiality. With the exception of online repeat prescription
requests, e-mail sent via this website is received at a distant location
and is not checked regularly nor forwarded to individual Doctors.
For this reason, we ask that you do not send any personal questions for
Doctors.
Online prescription
requests:
Only items listed on your repeat prescription side slip can be ordered.
Items can only be ordered when they are due. If incorrect patient details or drug names are
submitted, your order will not be processed by our staff.
Any requests for items
which are not listed on the repeat prescription will not be processed.
Please type in the medication names with the exact spelling and doses as
shown on your repeat prescription slip. Please note that the name on the
tablet box may be a "brand name" which is not necessarily the same name
as the one on your repeat prescription slip - it's the name printed on
the repeat prescription slip that we want!
You must select the correct surgery otherwise your
request will not be processed quickly and there may be a delay in
getting your medication.
Confirmation -
Each order is confirmed in the form of a
confirmation page that opens automatically in your
browser after hitting the "submit" button. This page confirms your
details and your order. We
recommend that you print and keep a copy of each confirmation page every
time you order.
With the advent of the new website, all repeat prescription requests are
now handled by a secure server and you will see the padlock symbol in
your browser. We have changed to a secure server system to protect your
details. The system we use is the same system that is used when
purchasing items online or home banking etc. However you should note
that no matter how secure the system, if you are concerned about giving
these details online, you should order by post or by dropping your
repeat prescription request in at the surgery.
Confidentiality of
Patients Records - A Guide to Practice Accreditation Visits - Joint
Committee on Postgraduate Training for General Practice
Your records may be
disclosed to persons outside the primary care team which provides their
care. The purpose of such disclosure is strictly limited to a
verification process which is required to ensure practice compliance
with educational standards for trainee doctors. The visit team are all
subject to a strict duty of confidentiality. Any patient may object to
the whole, or any part, of the inspection of their own medical records
and that their objection will be respected.